Last Updated on April 20, 2023 by Bryan Harper
The warranty on Red Wing Boots is unique. Most boot brands have just the standard limited warranty. But the Red Wing Boots have two warranties.
That is the unconditional comfort guarantee and the standard limited warranty. But the main focus of this post will be the standard limited warranty.
The Red Wing standard warranty covers the product for 12 months. This means that, within 12 months from the date you purchased the boots, you can file a warranty claim for the manufacturer’s defects on the boots.
This post breaks down everything you need to know about the Red Wings boots warranty. You will learn what validates and invalidates the warranty on your Red Wings boots. Finally, you will find a small guide on how to file a warranty claim yourself in the latter part of the post.
Understanding Red Wing’s Boots Warranty
Red Wings offer customers both a comfort guarantee and a limited warranty.
The standard limited warranty allows you to return a boot with a defect within the warranty period.
For the standard limited warranty claim to be valid, the defect must be one that occurred during the production process of the product.
It won’t apply if the defect is a wear and tear that happened during the normal use of the product. Note that this is different from the normal product return policy.
Understanding Red Wing’s Comfort Guarantee
Red Wings Boots prides its brand on being super comfortable. The Comfort guarantee opts to refund the amount you paid for your boots if you are not satisfied with the comfort of your Red Wing Boots.
Similar to the standard warranty, you have to return your boots to get a refund. Also, you have to include the purchase receipt for this to be valid.
How Long Is The Red Wings Boot Warranty
Red Wing boot warranty remains valid for 1 year. This means that, within 1-year from the date you purchase the product, you can file a warranty claim for the defect.
The Company will not approve a warranty claim filed after 1-year is valid. The time starts counting from the date you purchased the product.
On the other hand, the Comfort guarantee is valid for just 30 days.
How To Check If Your Red Wings Boot Is Still Under Warranty
Before filing a warranty claim for your Red Wings boot, you have to check if the warranty is still active. There are multiple ways to check for this.
The first method is to check your purchase receipt. Note the date on the purchase receipt. Calculate the purchase date on the receipt from the current date. If it is still within 12 months, then you can still fill in the warranty for your boots.
The second method is to contact the Red Wings customer support team. The customer support team can help you check if your product is under warranty.
What Does The Red Wings Boot Warranty Cover?
The Red Wings boot warranty covers any damage that occurred in the process of manufacturing the product. That includes any defect workmanship and material defects.
What Is Not Covered In Red Wings Boots Warranty?
The product warranty does not cover any defect that doesn’t occur in the process of manufacturing the product. That includes the following defects:
. Wear and tear occur in the normal use of the boot.
. A defect that occurred in the process of repairing or modifying the boots that are not performed by the manufacturer.
. A defect that occurred when the boot is used in any other manner than the manner intended by the manufacturer.
. Damage caused by using chemical or foreign substances on the boot.
What Voids A Red Wing Boots Warranty?
The Company will not approve any warranty claim that has any of the factors below:
. Filing a claim after the warranty period. That is after one year.
. Warranty claim filed by someone who is not the first purchaser of the product, and without the authorization of the first purchaser.
. Filing a warranty claim in another method other than the method stipulated by the Company.
. A warranty claim for a product purchased from an unauthorized retailer.
How To File A Warranty Claim For Red Wing Boots?
How you file a warranty claim for a Red Wings boot depends on where you purchased the boots. If you purchased the boots from an authorized dealer, simply return the boots to the dealer with your product receipt. Explain the defects to the store attendant. The dealer will file and process a claim on your behalf within 7 days.
If you purchased the boots directly from Red Wing’s website, you can contact customer support at 1-800-733-9464. Have your order number handy before contacting customer support. You will receive further details on where to ship your product. Remember to include the product receipt in the shipping box.
What Happens After You File a Warranty Claim for Red Wing Boot?
After filing a claim, the Company will go through the details of the claim. The Company will approve the claim as long as the product qualifies for a warranty claim.
The Company will either opt to repair the defect on the boot or ship out a new boot to the seller. The seller will in turn ship out the replacement boots to you.
Note that, if you are getting a replacement boot, the new pair will be the same style, size, and color as the defective product.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.