Steps To File Gadget Guard Warranty Claim

Last Updated on August 14, 2023 by Bryan Harper

Gadget Guard is one of the few screen protector brands to offer a lifetime warranty. This means that there is no time limit as to when you can file a claim for any product you purchase from the Company.

There are some limits though to the warranty which will be part of what this post will cover. But let’s quickly go through the summary of how to file a claim for your Gadget Guard product.

To file a claim, you must register the product on the Gadget Guard site within 30 days from the purchase date.

After you register the product, you can easily file a warranty claim by ordering a replacement on the site and paying the shipping fee.

This post takes you through the step-to-step process of registering a product on the Gadget Guard site. Also, you will learn other aspects of the warranty, what the warranty covers and exempts.

Understanding Gadget Guard Warranty

 The Gadget Guard Company offers a lifetime warranty for some of its screen protector products. Note that the Gadget Guard cases come with a one-year warranty.

With this cover, you can file a claim at any time to get a replacement screen protector.

Although there is no time limit as to when you can file your claim, there are limits to the extent of the warranty. For instance, the warranty covers just the screen protector and not the gadget it is used on.

Also, the warranty extends only to products you purchase directly on the Gadget Guard site or from any of its authorized retailers.

The good thing about filing a claim for a Gadget Guard is not, you are not expected to return your current screen protector.

How To File Warranty Claim For Gadget Guard Screen Protector?

Here is how to file a claim for any Gadget Guard product you purchased on their site:

. Visit the Registration Page.

. Client on Create an Account. Enter your name, email address, and password to create an account.

. Sign into your account using your email address and password.

. Click on Register A Product on the dashboard. Enter the required details to register your product.

. You will receive an acknowledgment email from customer support.

. To order a replacement, sign into your account and click on Order a Replacement Guard.

. Scroll down the list and find your product, click on Get A Replacement.

. File in the requirement information and go to the checkout.

. Pay the shipping cost.

File Warranty Claim For Gadget Guard Cases?

To file a claim for a Gadget Guard case, send an email to support@gagetguard.com. Support will send you further details on how to file a claim.

If you purchased the product from an authorized retailer, please send back the product to the retailer. Remember to attach the product receipt. The retailer will process your claim.

Gadget Guard Replacement Cost

As mentioned, you have to pay the shipping cost to get a free replacement. The amount will depend on the shipping duration. Below is a breakdown of the shipping cost:

. $34.99: overnight shipping. (You must place your order before 1.00 pm EST)

. $14.99: 2-3 days shipping

. $12.99: 4-7 days shipping.

Shipping Cost For Flex/ Tablet/ Cornice Guard

. $44.99 for overnight shipping. (You must place your order before 1.00 pm EST)

. $17.99 for 2-3 days of shipping

. $12.99: 4-7 days shipping.

What Happens After You File A Warranty Claim For Gadget Guard Product?

Thankfully, you don’t have to ship back the product to the Company. Also, you have to select a replacement product and pay the shipping fee. The Company will process your request and send you a replacement guard.

What Does Gadget Guard Warranty Cover?

In addition to the manufacturer’s defect, the Gadget Guard warranty covers scratches, breaks, and tears that occur during the normal use of the product.

The manufacturer’s defect here has to do with defects in material or workmanship that occur during the production of the product.

Factors That Void The Gadget Guard Warranty?

In addition to the above, other factors can void the warranty on your product. They include the following:

. Filing a claim after the stipulated warranty period for cases.

. Filing a claim for a product you purchased from an unauthorized retailer.

. A claim is filed by someone other than the original purchaser of the product.

. Filing a claim in a method that is not the method stipulated by the Company.

How Long Does Gadget Guard Warranty Last?

The Gadget Guard screen protector comes with a lifetime warranty. On the other hand, the cases come with a one-year limited warranty. Liquid and electronic components are not covered under any warranty.

How To Confirm If Gadget Guard Warranty Is Active?

Before filing your claim, you need to confirm that the product is still within the warranty period. Check the purchase receipt. The receipt does come with a purchase date.

Calculate the purchase date to the present date to ensure it’s within the one-year or two years warranty period. You can’t file a valid claim after the given warranty period.  

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