Last Updated on February 4, 2024 by Bryan Harper
G. Loomis is one of the few rod brands to offer a lifetime warranty on their products. This means that as a customer, you can file a claim at any point for any damage to any product you purchase from the Company.
The warranty is a manufacturer’s warranty. It covers only damages that can be traced to the manufacturing process.
To file a claim for damages on your G. Loomis product, you have to first create an account on their site. After that fill and submit the warranty form. Customer support will contact you.
This post will guide you on the steps to file your claim. Also, you will learn the extent of the warranty and the factors that can void the warranty.
Understanding How G. Loomis Warranty Works?
As mentioned, all G. Loomis products come with a warranty.
The warranty entails that the Company will take responsibility for any damage to the product. The catch is that the defect must be one that can be traced to the manufacturing process.
The manufacturer will take responsibility for such damages. In the case of a valid claim, you will get either a refund or a replacement.
Another thing to know about the G. Loomis warranty is it only extends to products you purchased either directly from the G. Loomis site or an authorized retail store.
How To File A Claim For A G. Loomis Rod?
If you purchased your G. Loomis product from an authorized store, you file your claim with the retailer.
Package and take the rod together with proof of purchase, and request to file a claim.
To file your claim, you have the option to take back the shoe to the retail store. That is if you purchased the shoe from an authorized retailer store.
On the other hand, if you purchased the product directly from G. Loomis’s site, follow the steps below to file a claim:
. Visit the Account Page on the site and create an account.
. Sign into your account using your username and password.
. Click on the Warranty Form page. Fill out and submit the warranty form. Remember to fill in all the vital details required in the form.
. A G. Loomis customer support person will contact you within 24 hours on additional steps to file your claim.
. If you don’t hear from support within 48 hours, call the following digits: 1-877-577-0600 for US and 1-866-491-5229 for Canada.
What Happens After You File A Claim For G. Loomis Product?
After you file your claim, customer support will send you an email with additional steps to complete the process. You will receive a shipping detail to send the product.
The Company will go through the details of your claim to determine if you have a valid claim.
If the Company does not approve your claim, it will either recycle the product on your behalf or ship it back to your location with you covering the shipping fee.
On the other hand, if you have a valid claim, the Company will approve your claim. The Company has the option to send you a replacement of a similar pair.
If the said pair is not available, you will receive a refund. The Company will notify you of the Company’s decision on your claim.
What Does G. Loomis Warranty Cover?
According to the info on the Company’s site, the product warranty covers “non-conformities in workmanship and materials for the life of the original owner.”
G. Loomis Warranty Exemptions?
The G. Loomis warranty is limited. In other words, there is a limit to what the warranty covers.
The warranty on the products does not extend to the following defects:
The defect caused by misuse or improper use of the product.
Wear and tear caused by normal use of the product.
Damage caused by alteration of the product.
Damages caused by accidents.
What Voids A G. Loomis Warranty?
Also, it’s worth mentioning that other factors can invalidate a warranty. That is regardless of if the claim is valid at first. They include the following:
. Filing a claim in a way that is different from the stipulated method.
. Claim filed outside the United States and Canada.
. Filing a claim for a product bought from an unauthorized retailer.
. Claim by someone who is not the original buyer of the product.
How Long Does A G. Loomis Shoe Warranty Last?
As mentioned, the G. Loomis warranty is a lifetime warranty. That is for the reasonable lifetime of the product.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.