Last Updated on June 20, 2024 by Bryan Harper
Do you know that your Vivobarefoot shoes come with a 6-month manufacturer’s warranty? This means that you can file a claim on damages on the footwear up until six months from the purchase date.
To file a claim for damages on your Vivobarefoot shoe send an email to customer support at support@vivobarefoot.com.
This post will serve as a guide on other details you need to file your claim. Also, you will learn the extent of the warranty and the factors that can void the warranty.
Understanding How Vivobarefoot Warranty Works?
Vivobarefoot footwear comes with a manufacturer’s warranty that insures against damages. That is damages that may have occurred during the production of the product.
The manufacturer will take responsibility for such damages. In the case of a valid claim, you will get either a refund or a replacement.
The claim is valid to only the first purchaser of the product. Also, the claim does not extend to normal wear and tear that may have occurred in the process of using the product.
How To File A Claim For A Vivobarefoot Shoe?
To file your claim, you have the option to take back the shoe to the retail store. That is if you purchased the shoe from an authorized retailer store.
Take the product receipt together with your shoes. Request to file a claim for damages on the product.
On the other hand, if you purchased the product from the online store, send an email to customer support at support@vivobarefoot.com. If you are filing your claim from Canada, send your email to support@vivobarefoot.ca.
In your email, attach pictures of the shoes with the damage visible. Also, attach a picture of your receipt.
The body of the email should contain a detailed description of the damages in question.
In rare cases, you will be required to ship the product back to the Company. You will receive a shipping label for that purpose. Package and ship the product back to the address.
What Happens After You File A Claim For Vivobarefoot Shoe?
After you file your claim, the Company will go through the details of your claim to determine if you have a valid claim.
If you have a valid claim, the Company will approve your claim. The Company has the option to send you a replacement of a similar pair. If the said pair is not available, you will receive a refund.
On the other hand, If the Company does not approve your claim, it will either recycle the product on your behalf or ship it back to your location with you covering the shipping fee.
The Company will notify you of the Company’s decision on your claim.
What Does Vivobarefoot Warranty Cover?
The Vivobarefoot warranty covers the manufacturer’s defects. That is defects that occur during the production process. It includes defects in the production material or process.
What Does Vivobarefoot Warranty Exempt?
There is a limit to what the Vivobarefoot shoe warranty covers. The warranty on the products does not extend to the following defects:
- Wear and tear caused by normal use of the product.
- Damage caused by misuse or improper use of the product.
- Damage caused by alteration of the product.
- Defects caused by the use of sharp objects on the product.
- Damages caused by fire burn marks or accidents
What Voids A Vivobarefoot Warranty?
In addition to the points above, other factors can invalidate your claim. They include the following:
. Warranty claim for product bought from an unauthorized retailer.
. Filing a claim in a method that is different from the stipulated method.
. Claim by someone who is not the original buyer of the product.
. Claim filed outside the United States and Canada.
How Long Does A Vivobarefoot Shoe Warranty Last?
As mentioned, the Vivobarefoot shoe warranty is valid for six months. The time starts counting from the date you purchased the footwear.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.