Easy Guide To File A Carhartt Warranty Claim

Last Updated on May 17, 2023 by Bryan Harper

Carhartt brand is one of the few clothing and accessories brands with a lifetime warranty. In other words, all Carhartt items come with a limited lifetime warranty.

In summary, all Carhartt warranty products come with a lifetime warranty. This allows you to file a claim for defects on the product at any time, as long as the defect falls under the category covered in the warranty.

This post serves as a guide on all you need to know about the Carhartt warranty. Also, you will learn what defects the warranty does and does not cover. Finally, you will find steps on how to file a warranty claim.

Does Carhartt Have a Warranty?

All Carhartt products do come with a warranty. The warranty is for the lifetime of the product.

As mentioned earlier, the Carhartt lifetime warranty has a limit. The warranty is limited to defects that occur in the production process of the product. In other words, you can only file a warranty for a manufacturer’s defect.

Also, the warranty extends to just the original purchaser of the product. So, if you purchased the product from someone else, the warranty doesn’t extend to you.

How Long Is The Carhartt Warranty?

There is no time limit to the warranty on Carhartt products. In other words, the products have a lifetime warranty. So, you can file a claim at any time during the lifetime of using the clothing or accessory.

What Does Carhartt Warranty Cover?

As mentioned, the warranty covers the manufacturer’s defect. That includes defects in both materials and workmanship that happen during the production of the product.

What Is Not Covered In Carhartt Warranty?

Carhartt warranty does not cover any other defect besides the manufacturer’s defect. That includes the following:

. Damage caused by abuse, neglect, and misuse of the clothing.

. Wear and tear caused by normal use of the clothing.

. Damage caused unauthorized alterations to the product.

. Damage caused by the removal of the clothing label.

What Voids A Carhartt Warranty?

In addition to the points above, other factors void the Carhartt warranty. The Company won’t approve a warranty claim if these factors are in place. They include the following:

Filing a warranty claim in another method other than the method stipulated by the Company.

. A warranty claim for a product purchased from an unauthorized retailer.

. Warranty claim filed by someone who is not the first purchaser of the product, and without the authorization of the first purchaser.

How To File A Warranty Claim For Carhartt Clothing?

Carhartt didn’t go into much detail on how to file a warranty claim on their legal page. But I reached out to customer support to ask for directions on how to file a claim and I will explain the response here.

First, the method of filing a claim for Carhartt will depend on where you bought your clothing. If you purchased the clothing from an authorized retailer, contact the retailer and file your claim with them. The retailer should handle the warranty and exchange for you.

On the other hand, if you purchased the product directly on the Carhartt site, you file your claim directly. To do that, take a picture of the clothing or accessory. Make sure the defect is visible in the picture.

Also, include a picture of the clothing label with the code visible. Then send an email to customercare@carhartt.com. In the email, include the pictures you took of the clothing, with the defect and label. Also, include a written detail of the defect in the email.

You will receive an email from customer support within 24 hours from customer support. The email will include a shipping label and detail of where to return the item.

What Happens After You File A Warranty Claim For Carhartt?

The main part of filing a warranty claim is to ship back the item to Carhartt. Ensure you include the product receipt in the shipping box. After the Company receives the item, it will confirm if the warranty is valid.

When your claim is approved, Carhartt will either opt to refund the amount you paid for the product. Other options are to repair your product or send a replacement to your address.

If Carhartt opts to send a replacement to you, the replacement will be the same make, size, and color as your current product.

Conclusion

Filing a warranty for a Carhartt clothing item is quite easy. First, you have to confirm the warranty on the item is valid. Finally, file a claim, and ship back the product. All these have been explained in detail in this post.

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