Last Updated on August 5, 2023 by Bryan Harper
If you noticed a defect on your Wolverine boots, and want to know if the product is still covered under warranty, this post is for you. Generally, Most Wolverine boots come with a standard 12 months warranty. The caveat is that the defect has to be a manufacturer’s effect.
To file a claim for your Wolverine boots, fill and submit the warranty form on their website. A Wolverine brand customer support person will reach out to you within 24 hours on further steps to complete your claim.
Continue reading this post to find out all you need to know about the Wolverine boot warranty. You will also learn how to confirm if your boots are still under warranty. Finally, you will get to learn the detailed process of filing a warranty claim for your Wolverine boot.
Do Wolverine Boots Have a Warranty?
Yes. Wolverine boots are covered under warranty. This means that the Company will compensate a customer for any defect in their products.
The warranty provision entitles you to return any Wolverine boots you purchased with defects within the warranty period.
As mentioned earlier, for the Wolverine boots warranty to apply, the defect has to be a manufacturer’s defect.
How To File For A Wolverine Boots Warranty
You can file a product warranty claim on the Wolverine site. Visit the Defective Claim page. Fill in all your details including your:
. Name
. Email Address
. Phone Number
. Address (City, Street/ State/ Zip Code)
. Product purchase location (onsite or offline)
. Date of Purchase
. Style name and Color of the shoe.
. Description of defect
. Snap and upload images of the shoes with the defect.
After that, go through the details again to make sure the details you entered are correct. Finally, click on the ‘Submit’ button to submit the form.
A customer support person will reach out to you within 24 hours. Also, after you submit your form, you can reach out to a Wolverine customer support person at 1-866-699-7369 to keep track of your request.
What Happens After You File For A Wolverine Boot Warranty?
While filing your warranty claim form, there is a column for a ‘Replacement Option’. There, you enter the ‘Style Name and Color, size, and width of the replacement shoe of your choice.
Wolverine will go through your warranty claim. Once they validate and approve your claim, the Company will send you the replacement shoe of your choice to your address. You can get the replacement within seven days.
How Long Is The Wolverine Boots Warranty?
Wolverine boots come with a 30-day comfort guarantee and a 12 months standard warranty. The warranty date starts counting from the day you purchased your boots.
What this means is that, if you notice a defect on your Wolverine boots within this period, you can file a warranty claim and return the product.
About Wolverine 30-day Comfort Guarantee
The Wolverine 30-day comfort guarantee is different from the standard warranty. The comfort guarantee gives you 30 days to wear and test your shoes for comfort.
If you feel the Wolverine shoe is not cushiony or comfortable enough for you, you have the option to return it within 30 days. Wolverine will refund your money if you feel the shoe doesn’t meet your need for comfort.
How To Check If Your Wolverine Boots Is Still Under Warranty?
Before you file a warranty claim for your Wolverine boots, you have to first confirm that the product is still under warranty.
One way to check if your Wolverine boot is still under warranty is to contact the Wolver customer support team. The customer support team can help you check if your product is under warranty.
The second and easiest way is to check your purchase receipt. Note the date on the purchase receipt. Calculate the purchase date on the receipt from the current date. If it is still within 12 months, then you can still fill in the warranty for your boots.
What Does The Wolverine Boot Warranty Cover?
In general, the Wolverine boot warranty covers the manufacturer’s defect. These are defects that occur during the manufacturing process. That includes material defects and defects in workmanship.
As long as the defect is one that happened during the manufacturing process, the warranty covers you.
What Is Not Covered In Wolverine Boots Warranty
The Wolverine boot warranty does not cover all defects, especially defects caused by a customer’s fault. Below is a list of defects that are not covered by warranty.
. Damage caused by normal wear and tear during storage.
. Worn soles, stitches
. Broken laces
. Shoes that don’t fit. If your Wolverine shoe doesn’t fit, Wolverine expects the customer to return it within the 21-day return policy window.
. Comfort Issues. This falls under the 30-day comfort guarantee.
. Any product bought from third-party vendors not affiliated with Wolverine Company. That includes consignment shops, online auction sites, privates, and similar outlets.
What Voids The Wolverine Boots Warranty
The following are some of the factors that void the boot warranty:
. A defect caused wear and tear as a result of normal use.
. Damage caused by unauthorized repairs.
. Defects caused by failure to follow instructions in the product manual.
. A defect caused by misuse of the product.
In Summary
So far, this post has outlined all you need to know about the Wolverine warranty. It includes details on the warranty time, what validates and voids a warranty claim, and how to file a warranty claim.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.