Last Updated on April 20, 2023 by Bryan Harper
Looking for information on how the UGG’s boots warranty works and how to file a claim? This post is for you. To endorse the quality of its products, UGG Limited attached a warranty to all its products.
In summary, all UGG boots come with a 1-year warranty. This means that you can return the boots if there is a defect on them within one year from the date you purchased the boots.
The warranty doesn’t cover all damages or defects on the boots. It only covers the manufacturer’s defects.
This post takes you through all you need to know about the UGGs boots warranty. You will learn what is covered in the warranty and also the proper way to file a warranty claim for your boots.
Do UGGs Boot Have a Warranty?
Yes. All UGGs boots come with a product warranty. The warranty allows a customer to file a warranty claim for damages and defects on their boots. The defect or damage here has to be one that happened during the production process of the boots.
This means that you can’t file a warranty claim if the damage or defect is caused as a result of the normal use of the boots.
In addition, the Company expects you to return the product within the warranty period for the warranty to be valid.
How Long Is The UGGs Boots Warranty?
The UGG’s boot warranty is valid for 1-year. This means that you have up to 1-year from the date you purchase your boot to file a warranty claim.
This gives you enough time to test and use your product effectively to detect any defect. Any claim that is filed after this period is void.
How To Confirm If Your UGGs Boots Are Under Warranty?
There are two ways to check if the warranty on your UGGs boots is still valid. A quick way to check if the warranty on your UGG’s Boot is still valid is to check the product receipt.
Check the purchase date on the product receipt and calculate the date from the current date. If it’s still within 1-year, then it means that the product warranty is still valid.
Another option is to check with the retail store where you purchased the product. Most authorized retailers keep a backlog of purchase receipts for up to 2 years.
Reach out to them to confirm the product purchase date and also get another copy of the product receipt.
What Does UGGs Boots Warranty Cover?
According to the information on the UGGs Boot site policy page, the product warranty covers manufacturing flaws. That includes defects in workmanship and materials that occurred in the process of producing the boots.
What Is Not Covered In UGGs Boots Warranty?
The product warranty does not cover the following damages:
. Damages caused by burn marks, cuts, and punctures.
. Damages caused by the use of materials not recommended by the manufacturer of the product. That includes the use of oils, chemicals, or polishes that can damage the boot.
. Defects caused by normal use of the product. For example, holes are worn in the toes.
. Damages caused by abuse or misuse of the product.
What Voids A UGGs Boots Warranty?
UGGs Limited will not approve any warranty claim that has any of the factors below: Such a claim will be considered invalid.
. Filing a claim after the warranty period. That is after one year.
. Filing a warranty claim in another method other than the method stipulated by the Company.
. Warranty claim filed by someone who is not the first purchaser of the product, and without the authorization of the first purchaser.
. A warranty claim for a product purchased from an unauthorized retailer.
How To File A Warranty Claim For UGGs Boots?
Before you start the process, there are some details you need for the process. First, you need your Order Number and your billing or shipping zip code.
With the information, visit the UGGs returns page on their site. Enter your Order Number or email address and then the Shipping or billing Zip code. Click on Start My Return. Fill up other information on the new page and grab the return information.
Package the product and ship it to the return address. Remember to attach the product receipt to the shipping box. The Company needs the receipt to confirm that the product is within the warranty period.
What Happens After You File A Warranty Claim For UGGS Boots?
After you file a warranty claim and ship out the boots, the Company will check your claim to see if the claims are valid. The Company will approve your claim if it’s valid.
UGGS Company will offer you a site credit. The credit will be an amount equivalent to the original purchase price of the boots with defects. You have to use the credit within 12 months.
It is good to mention that UGGs does not offer repairs for boots returned under warranty.
Can You File A Warranty Claim For UGGs Boots With a Receipt?
While it is advisable to include the product receipt when filing a warranty claim, you can still file a claim without a receipt. UGGs have a manufacturing date catalog of all products.
The Company will track the manufacturing date on your product to determine if the product is still eligible for a warranty claim.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.