Last Updated on April 14, 2023 by Bryan Harper
Weinbrenner Shoes, the parent company of Thorogood shoes, has a standard warranty. The warranty allows a customer to return a Thorogood boot with a defect. The boot has to be under warranty to take advantage of the warranty.
The main clause of the Thorogood boots warranty is that you can return a boot with a defect within 12 months of the purchase date as long as the defect is a manufacturer’s defect. This adds to the credibility of the brand.
Continue reading to understand the entire scope of the Thorogood Boot warranty. Also, you will learn what voids the warranty and how to file a warranty claim for your boots.
Understanding Thorogood Boot Warranty
Thorogood offers customers a limited warranty that enables a customer to return a boot with a defect within the warranty period.
For the warranty claim to be valid, the defect must be one that occurred during the production process of the product.
It won’t apply if the defect is a wear and tear that happened during the normal use of the product. Note that this is different from the normal product return policy.
How Long Is The Thorogood Boot Warranty
The Thorogood product warranty remains valid for 1 year. This means that, within 1-year from the date you purchase the product, you can file a warranty claim for the defect.
Thorogood parent company will not consider any warranty you file after 1-year as valid. The time starts counting from the date you purchased the product.
How To Check If Thorogood Boot Warranty Is Active?
Before you file for a warranty for your Thorogood Boot, you have to confirm that the warranty is still active. One sure way to confirm this is to check the purchase receipt or invoice.
Calculate the date from the purchase date to the current date to confirm if it’s within 1-year.
If you’ve lost your product receipt, contact the authorized seller. They usually keep a backlog of purchase receipts for products sold in the last couple of years.
What Is Covered In The Thorogood Boot Warranty?
The Thorogood product warranty covers only the manufacturer’s defects. That is any defect or damage that occurred during the production process. It includes defects in workmanship and material.
What Voids A Thorogood Boot Warranty?
The product warranty is limited. Some factors can void the warranty. Below are some of the factors that will void a Thorogood warranty
. Damages caused by normal wear and tear as a result of the day-to-day use of the product.
. Damage that occurs due to unauthorized repair of the product.
. Defects that occur due to failure to follow the manufacturer’s manual.
. Damage caused by improper use of the product.
How To File A Warranty Claim For Thorogood Boot?
Most Thorogood boots are sold by authorized sellers. So, if you want to file a warranty claim for the product, you need to return the boots to the authorized seller.
First, check the Authorized seller’s return policy. You can see this information on the legal or policy page on their site. After that, package the product and ship it to the seller’s address.
Remember to include your purchase receipt in the shipping box, because the Company will not approve any warranty claim without a product receipt. Also, write a small description of the defect on paper and include it in the shipping box.
The seller will, in turn, ship the product back to Thorogood company and file a warranty claim on your behalf.
What Happens After you File a Warranty Claim for Thorogood Boot?
After filing a claim, the Company will go through the details of the claim. The Company will approve the claim as long as the product qualifies for a warranty claim.
The Company will either opt to repair the defect on the boot or ship out a new boot to the seller. The seller will in turn ship out the replacement boots to you.
Note that, if you are getting a replacement boot, the new pair will be the same style, size, and color as the defective product.
Frequently Asked Questions?
Can You File A Warranty Claim Directly To Thorogood Boot Company?
No. You have to file the warranty claim with the authorized seller where you purchased the product. The seller will in tune file a claim to the Company.
Will I Pay A Restocking Fee For Filing A Warranty Claim?
No. You won’t pay a restocking fee for filing a warranty claim for a Thorogood boot. You only pay a restocking fee when you return a product under the product return policy.
In Conclusion
If you’ve read to this point, you should have learned all you need to know about the Thorogood product warranty. That includes how to file the claim, the duration of the warranty, and factors that voids the warranty.
Have you filed a warranty claim for your Thorogood boot before now?
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.