Last Updated on November 3, 2023 by Bryan Harper
Most Streamlight products come with a lifetime warranty. The lifetime warranty entitles you to file a claim at any given time for a defect on the product.
To file a claim, fill out and submit the Priority Service form on the Company’s site. Another option is to package and take the product to any Authorized Service Center near you.
This post will guide you on the entire process of filing a claim for any Streamlight product. Also, you will learn factors that can invalidate your claim and what happens after you file your claim.
How Streamlight Warranty Works?
The warranty on any Streamlight product is the manufacturer’s mode of attesting to the quality of the product.
As mentioned, most of the products come with a lifetime warranty. That means that you can file a claim at any time. Lifetime here means the reasonable lifetime of the product.
First, you have to confirm that the defect is what the warranty covers. After that, you file a claim and return the product to the manufacturer.
If approved, the manufacturer will take on the responsibility of either repairing the product free for you, or sending you a new product as a replacement.
Note that, there are some limits to the warranty which will be discussed in detail later in this post. But for now, it is best to mention that the warranty only applies to products purchased directly from the Company or any of its authorized retailers.
Steps To File A Claim For A Streamlight Product?
There are two main ways to file a claim for a Streamlight product. You can file the claim online or offline. Either of the methods will get you the same results. Check below on the different methods.
File Claim For Streamlight Product Online
. Open on the Priority Service Page.
. Select the product(s) you have with defects. For each product you select, click on Select for Service to add to the checklist.
. Click on View Selected Lights to confirm the products in your checklist.
. Click on Complete Service Request.
. Enter your email and address to log in.
. Fill and submit the Service Request form.
. Print out the Service Request Form.
. Package and ship the product to the shipping address you get in your email. In your package, remember to include the Service Request Form and product purchase receipt.
File Claim For Streamlight Product Via Authorized Service Center
. Visit the Authorized Center Locator Page.
. Select your State and Country from the options.
. You will see a list of Authorized Service Centers near your location.
. Take the product and product receipt to the Authorized Service Center and request to file a warranty claim.
What Happens After You File A Claim For A Streamlight Product?
After you return your flashlight to any of the Authorized Service Centers in your location, the Company will go through your claim and the bat to see if your claim is valid. The Company will only approve your claim if it’s valid and meets the requirements.
Once approved, the Company will opt to either repair the product you returned or send you a new product as a replacement. If the product is no longer available, you will receive a product similar or more in value to your current product.
If the product doesn’t qualify for a warranty, you will receive an email for the service cost. The Company will repair the product after you pay the service cost.
Continue reading to find out more details about the warranty policy.
What Does Streamlight Warranty Cover?
The Streamlight warranty covers manufacturer’s defects. That is any defect that can be linked to the manufacturing process of the product. That includes defects in product and workmanship.
What Is Not Covered In Streamlight Warranty?
There is a limit to what the Streamlight product warranty covers. The warranty on any Streamlight product does not include the following:
. Damage caused by misuse or abuse of the product.
. Defect caused by unauthorized modification or alteration of the product.
. Damage caused by normal use of the product.
. Defect caused by using the bat in a commercial batting cage.
. Damage caused by accident.
Factors That Invalidate Streamlight Product Warranty?
Some factors that can invalidate your claim. Once any of these factors are in place, the Company won’t approve your claim:
. Filing a claim via a method that is not approved by the Company.
. Claim filed by any person that is not the first buyer. This is because the warranty on any Streamlight product extends only to the original buyer.
. Shipping back a product without including the product receipt.
. Claim for a product you purchase from a retailer that is not an authorized retailer.
. Filing a claim after the warranty duration. This applies to products with a limited warranty period.
How Is The Warranty On Streamlight Products?
Most Streamlight products come with a lifetime warranty. But there are some products with a two-year warranty period. Products in this category include rechargeable batteries, electronics, and switches.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.