Last Updated on September 26, 2023 by Bryan Harper
Before now, all St. Croix Rods came with a lifetime warranty. The lifetime warranty allowed no time limits as to when to file a warranty claim.
The Company has made some changes to their warranty policy in recent times. For instance, the Lifetime warranty is no longer applicable. There is now a time limit as to when and how to file a claim.
In summary, you can file your claim for a St. Croix Rod by filing the warranty file on their site. There are other options like via mail or by visiting a retail store.
This post will take you through the steps to file a claim for a St. Croix Rod. Also, you will learn about other changes and reviews the Company has added to the warranty policy.
Understand How St. Croix Rod Warranty Works?
The warranty on all St. Croix Rod gives customers the right to file a claim for defects on the product.
Once there is a defect on your product, and it can be traced back to the manufacturing product, you can file a claim and receive a replacement.
The thing about the warranty on St. Croix Rods is that there is a limit to what the warranty covers and when to file your claim.
Also, the warranty extends to only products purchased directly on the brand’s site or from any of their authorized dealers.
Another good thing about the St. Croix Rods warranty is that you can opt to receive a model different from your current model. But it has to be the same rod series as your current rod.
Steps To File A Claim For St. Croix Rod Product?
Here are the correct steps to take to file a valid claim for a St. Croix Rod warranty:
. Take and get ready these pictures for your claim. Picture of the product receipt/ One each of the products showing the following details (serial number/ rod model/ break in the rod).
. Open the warranty form page and fill in the required details. Remember to fill in all the details marked with asterisk *.
. In the Damage Description box, enter as many details as you can about the damage to the product.
. Finally, select a Payment Option. The Company requires you to pay a warranty fee which will cover the cost of shipping the replacement to your address. We will cover the warranty fee later.
The Company will charge the email attached to your form if you select PayPal as a payment option.
On the other hand, if you select Credit Card, you will receive an email from the Company on how to complete the payment.
If you bought the product from an offline store, take the product back to the store. Remember to take the product receipt with you.
What Happens After You File A Claim For St. Croix Rod
The Company will either approve or reject your claim. You will receive an email after the Company makes its decision on your claim.
If approved, the Company will ship a replacement to your address. If it’s a multi-piece rod, you will receive a replacement for the broken tip.
What Does St. Croix Rod Warranty Cover?
The St. Croix Rod warranty covers manufacturing errors. That includes faulty material or errors in workmanship.
What Is Not Covered In St. Croix Rod Warranty?
As mentioned, there is a limit to the warranty policy. The warranty does not extend to damages or defects caused by the below:
. Neglect, abuse, or misuse of the rod.
. Accident.
. Normal wear and tear is the cause of using the rod.
. Unauthorized modification or alteration of the rod.
Factors That Void St. Croix Rod Warranty?
One other thing you should know is that there are factors that can invalidate your warranty claim. Even if other factors are in place, any of these factors below can invalidate your claim:
. Claim filed by any person that is not the first buyer. This is because the St. Croix warranty is not transferable to a third party.
. Filing a claim without attaching the supporting documents. That includes the invoice and the pictures of the glasses with the damages.
. Filing a claim via a method that is not approved by the Company.
. Claim for a product you purchase from a retailer that is not an authorized retailer.
How Long Does St. Croix Rod Warranty Last?
Before now, the warranty on St. Croix Rods extended to the lifetime of the product. This doesn’t apply anymore. Most products come with a three to five-year warranty period.
Also, products that have a lifetime warranty are now reduced to 15 years.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.