Rainbow Sandals Warranty: Step-to-Step Guide To File A Claim

Last Updated on July 24, 2023 by Bryan Harper

Do you have a pair of Rainbow sandals that need fixing? Don’t take it for repairs yet. There is a better option for you. You can file a warranty claim for the sandals.

The Rainbow Footwear Company is one of the few footwear brands that offer a lifetime warranty.

In a nutshell, to file a warranty claim for your Rainbow Sandals, you have to print and fill out the warranty form online. Then you mail back the form, receipt, and package to the Rainbow Footwear Company.

This post will guide you through all you need to know about the Rainbow Sandals warranty and how to file a claim for your product. You will learn other essential parts of the policy such as what voids the warranty.

Understanding Rainbow Sandals Warranty

As mentioned, all Rainbow sandals and footwear come with a lifetime warranty. That means that the warranty is active for the lifetime of the sole. That is, until the top or bottom sole wears to the foam in the middle.

Once this happens and you can trace that it was caused by a defect in the production process, you can file a claim for it.

The Rainbow Footwear Company is obligated to approve your warranty claim and opt to either repair or replace the footwear.

How Long Is Rainbow Sandals Warranty?

The warranty period of the Rainbow sandals is till the lifetime of the footwear’s sole. That means that the warranty is valid until the sole chops to the foam in the middle. This applies to both the top and bottom soles.

How To Confirm Your Rainbow Sandals Warranty?

For products with a limited warranty period, you have to check the warranty period to ensure the product still has an active warranty. Since Rainbow Sandals has a lifetime warranty, this doesn’t apply because there is no time limit to when you can file your warranty claim.

Your main worry should be what the warranty covers and the factors that can void your warranty claim. I will cover those in the sessions below.

What Does Rainbow Sandals Warranty Cover?

The Rainbow Sandals warranty is only valid for defects that can be traced to a manufacturer’s defect. That is defects that occur during the production process of the product.

This means that the Company will not repair or replace your Sandals if the damage is caused by normal wear and tear as you use the product.

What Is Not Covered In Rainbow Sandals Warranty?

Below is a list of the limit to the warranty on your Rainbow sandals. If any the defect is caused by any of these, the Company will not undertake to replace or repair the footwear:

. Damages such as (torn toe straps, torn side straps, and cracked leather) caused by normal wear and tear, and you use the shoes).

. Damages caused by excessive abuse of the product, keeping the Sandals in contact with water or moisture for a period.

. Use of leather conditioner or any other product that is not recommended by the manufacturer of the footwear.

What Voids The Rainbow Sandals Warranty?

In addition to the above, other factors can invalidate the warranty on your Sandals. Once these factors are in place, the Company won’t approve a warranty claim for such a product.

. Warranty claim filed by someone who is not the first purchaser of the product, and without the authorization of the first purchaser.

. Filing a claim after the warranty period. That is after one year.

. A warranty claim for a product purchased from an unauthorized retailer.

. Filing a warranty claim in another method other than the method stipulated by the Company.

How To File A Rainbow Sandals Warranty?

Some people make the mistake of taking back the damaged sandals to the footwear store to file a warranty claim. That is not the correct way to file a warranty claim for Rainbow Sandals.

Instead, download and fill in the warranty form. Fill in all your details like your name, date of filing the claim, address, phone number, and address.

Also, identify the item you are filing a warranty for and a description of the damage. Be as detailed as you can when writing the description of the damage on your Sandals.

After that, ship the damaged Rainbow Sandals, warranty form, and a copy of the purchase receipt to this address 900 Calle Negocio, San Clemente, CA 92673.

What Happens After You File A Warranty Claim For Rainbow Boots?

The Company will go through the details of your claim to see if the claim is a valid one. If the claim is valid, the Company will opt to either repair your current pair.

If the pair is beyond repair, the Company will send a similar pair to your address as a replacement.

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