Muck Boots Warranty: Quick Guide To File Warranty Claim

Last Updated on April 14, 2023 by Bryan Harper

Do you know that you have the option to get a replacement pair of Muck boots if you notice a defect in your current pair? All thanks to the ‘US Foot Holdings’ warranty, you can return your defective Muck Books for a replacement even after 30 days.

‘In a nutshell, the Muck Boots warranty comes with a 1-year warranty period to return any defective product. The caveat is that the product must have a manufacturer’s defect. Also, you must be the original customer that purchased the boots.

Does Muck Boot Have a Warranty?

Yes. Muck boots have a comprehensive warranty that allows customers to return a Muck boot with defects. This only applies to a defect that occurs in the process of manufacturing the boots.

Also, you must return it within the warranty period for it to be approved. In addition, the original buyer must be the one to apply for the warranty claim.

How Long Is The Muck Boots Warranty?

The Muck boots warranty period within 1-year. The warranty period starts counting from the day you purchased the period.

This means that you can file for a warranty claim within 12 months after you purchase the product.

Note that if you have filed a warranty claim for a Muck boot, the warranty on the replacement will be only for the remaining part of the warranty period. It doesn’t start counting afresh from when the replacement product was shipping. The original warranty period continues to count.

How To Check If Your Mucks Boot Is Still Under Warranty

Before filing a warranty claim for your Mucks boot, you have to check if the warranty is still active. There are multiple ways to check for this.

The first method is to check your purchase receipt. Note the date on the purchase receipt. Calculate the purchase date on the receipt from the current date. If it is still within 12 months, then you can still fill in the warranty for your boots.

The second method is to contact the Muck customer support team. The customer support team can help you check if your product is under warranty.

What Does The Muck Boot Warranty Cover?

The Muck boot warranty covers any damage that occurred in the process of manufacturing the product. That includes an error in workmanship and material defects.

What Is Not Covered In Muck Boots Warranty?

The product warranty does not cover any defect that doesn’t occur in the process of manufacturing the product. That includes the following defects:

. Wear and tear occur in the normal use of the boot.

. A defect that occurred when the boot is used in any other manner than the manner intended by the manufacturer.

. Damage caused by using chemical or foreign substances on the boot.

. A defect that occurred in the process of repairing or modifying the boots that are not performed by the manufacturer.

How To File A Warranty Claim For Muck Boot

If you notice a defect on your boots and the boots are still under warranty, you can file a warranty claim by contacting the Muck Boot customer support team. Send an email via muckcustomersupport@rockybrands.com or call 855-377-2668. Also, you can fill out the contact us form on their site.

Make sure you have your order number handy because you will include this when filing for a warranty claim.

What Happens After You File A Warranty Claim For Muck Boots?

After you file a warranty claim, the Company’s legal team will check and confirm if you qualify for the claim. Once your claim is approved, you will get a replacement pair of Muck boots. Muck may request you ship back the boots with defects for repairs.

Conclusion

The steps to filing a Muck Boot warranty have been outlined in detail in this post. Also, it covers other details about the warranty. That includes the warranty period, and how to confirm your product is still under warranty. 

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