Last Updated on September 18, 2023 by Bryan Harper
The Lululemon brand prides itself with the quality of its products and thus has attached a warranty on all their new products.
In fact, Lululemon is one of the few clothing brands to offer a lifetime warranty on their products. This means that there is no limit to when you can file a claim for any of their products.
All you have to do is to file a claim following the approved procedure.
To file a claim for a Lululemon product, you have the option to file the claim online or offline. To file a claim online, log into your online account, fill and submit the warranty form.
This post explains the steps in detail and other tips you need to know to get your claim approved.
Understand How Lululemon Warranty Works?
Lululemon products come with a lifetime warranty. That means that, for the reasonable lifetime of the product, you can file a claim. If approved, the claim entitles you to get a replacement product.
Another thing you need to know about the Lululemon warranty is that the process of filing a claim will depend on where you purchased the product.
If you purchased the product on their site, you will need to file your claim online too.
Also, the warranty does not extend to AS New products and products you purchase from an unauthorized dealer. Finally, you can’t transfer the warranty to someone else.
Steps To File A Claim For Lululemon Product?
As mentioned, how you file your claim will depend on where you purchase the product. For products purchased on the Lululemon site, follow the steps below to file your claim:
. Get the details you need to file your claim handy. That includes the product order ID or product receipt, and picture of the item showing the said defect.
. Open the warranty form on the Lululemon page and fill the form. Enter the details in the space with asterisk *.
. Click on Next to open the next page. It is on this page you file the product details.
. In the space for description, enter as much detail as you can about the damage on the product.
. Upload pictures of the product receipt and product showing the defect. All images should be in JPEG file format.
. Review the form and click on Submit to complete the process.
On the other hand, if you purchased the product from a Lululemon store offline, visit the store with the product. Remember to go with the product receipt or the order ID. Meet the store attendant and request to file a claim for the damage on your product.
What Happens After You File A Claim For Lululemon
If you filed the claim offline in a store, the store attendant will examine product, to see the extent of the damage. Also, to determine if the damage is one that is covered under the warranty.
The same process applies online. After you file your claim online, a customer person will go through all the details you submitted for your claim.
Your claim will be approved if valid. You will receive a replacement pair of the same product you have. If the product is no longer available, you will receive a product similar or more in value with your current product.
Continue reading to find out more details about the warranty policy.
What Does Lululemon Warranty Cover?
In a nutshell, the warranty on any Lululemon product only covers errors that occur during the production process. That is error in materials used in production or workmanship.
What Is Not Covered In Lululemon Warranty?
The Lululemon warranty policy provides for limits. That is the limit to what the policy covers. They include the following below:
. Damage caused by normal use of the product.
. Damage caused by misuse or abuse of the product.
. Defect caused by unauthorized modification or alteration of the product.
. Damage caused by accident.
Factors That Void Lululemon Warranty?
In addition to the above limits, there are other factors that can limit the validity of the Lululemon warranty. They include the following below:
. Filing a claim without attaching the supporting documents. That includes the invoice and the pictures of the glasses with the damages.
. Filing a claim via a method that is not approved by the Company.
. Claim filed by any person that is not the first buyer.
. Claim for a product you purchase from a retailer that is not an authorized retailer.
How Long Does Lululemon Warranty Last?
Lululemon offers a lifetime warranty. In other words, the warranty is valid to the reasonable lifetime of the product.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.