Last Updated on April 14, 2023 by Bryan Harper
Do you want to learn about the Justin Boots warranty and how it applies to you as a customer?
The Justin Boot Company has a standard warranty that allows you to return your boot with defects as long as the boot meets the warranty requirements.
Note that this is different from the standard product return policy.
To take advantage of the Justin Boots warranty, you must return the boots within 1-year from the date you purchase the boot.
This post explains all the information you need to know about the Justin Boot Warranty. In addition, you will learn how to file a warranty claim for your boots.
Does Justin Boot Have A Warranty?
Yes. All Justin boots come with a warranty. The warranty covers any defect in the boot that can be traced to a manufacturer’s defect.
This means that you can’t file a warranty claim if the damage or defect is caused as a result of the normal use of the boots.
Also, the boots returned within the warranty period for the warranty claim to be effective. You will learn more about the warranty period in the next paragraph.
How Long Is The Justin Boots Warranty?
The warranty on any Justin boots is valid for 1-year. This means that you have up to 1-year from the date you purchase your boot to file a warranty claim.
This gives you enough time to test and use your product effectively to detect any defect. Any claim that is filed after this period is void.
How To Confirm If Your Justin Boots Is Under Warranty?
One sure way to confirm if the warranty on your Justin Boot is still valid is to check the product receipt.
Check the purchase date on the product receipt and calculate the date from the current date. If it’s still within 1-year, then it means that the product warranty is still valid.
Another option is to check with the retail store where you purchased the product. Most authorized retailers keep a backlog of purchase receipts for up to 3 years.
Reach out to them to confirm the product purchase date and also get another copy of the product receipt.
What Is Covered In Justin Boots Warranty?
The Justin Boots warranty covers damages and defects caused during the manufacturing process. That includes material and workmanship defects that occur during the production of the boots.
What Is Not Covered In Justin Boots Warranty?
Now you know what the warranty covers. Let’s explore details not covered in the warranty. They include the following:
. Defect in the sole caused by wear and tear as a result of the normal use of the product.
. Any difference in Color or shade in the product is caused by the natural use of the material.
. Improper product size and fit issues are also not covered by warranty.
. Damage caused by misuse or improper use of the product.
. A defect caused by unauthorized alteration or repairs of the boots.
What Voids Justin Boots Warranty
The following voids or invalidates the Justin Boots warranty:
. Filing a warranty claim after the warranty period.
. Filing a warranty claim the wrong way.
. A warranty claim is filed by anybody other than the first-time purchaser (owner).
. Boots purchased from an unauthorized retailer are not covered under warranty.
How To File A Warranty Claim For Justin Boots
The process of filing a warranty claim for your Justin boots will depend on if you purchased the boots from the Justin Boot site or an authorized retail store.
File Warranty Claim For Boot Purchased From Retail Store
If you purchased your boot from a retail store, the easiest way to file a warranty is to package the boot. Include the product receipt in the product box and a small piece of paper containing a detailed description of the said defect.
Take the package pack to the retail store. The retailer will file a warranty claim on your behalf to the Company.
On the other hand, if you think the defect can cause a possible safety concern, contact Justin Boots directly by calling 1-800-548-1021. Another option is to send an email to CustomerService@Justinboots.com.
File Warranty Claim From Boot Purchased From Justin Boot Site
If you purchased the boot directly on their site, you can file a warranty claim by contacting the customer support department. Contact the department via email at CustomerService@Justinboots.com or on call at 1-800-550-7327.
The customer support person will provide you with additional steps to file your warranty claim. That includes the location to ship back the product.
What Happens After You File A Warranty Claim For Justin Boots?
After the company receives the warranty claim and details of the defect, the company will review and confirm if the claim is valid.
Once the company validates the claim, the Company will credit your designated account with an amount similar to the purchase value of the boots. Another option is to ship a replacement of the exact boot type, color, and size to your location.
Conclusion
Filing a warranty claim for your Justin boots is quite easy. All you need is to confirm your claims are valid. Then contact the company’s customer support to return the product. This post has explained these steps in detail.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.