Last Updated on August 3, 2023 by Bryan Harper
Do you have a Gearwrench tool that needs repairs or replacement? No worries. You can file a claim as long as it’s still within the warranty period.
To file a claim for your Gearwrench product, first contact customer support, and then fill out the warranty form on the Company’s site. In some instances, you will need to take the said product to the service center.
Above is the summary of the process. This post outlines the process in detail. You will also learn what happens after you file your claim and the length of the warranty period on all products.
Understanding Gearwrench Warranty
Most Gearwrench products come with a lifetime warranty. But some products in their catalog are not covered under warranty.
The Gearwrench warranty permits you to file a claim for damaged products. The Company will opt to either repair or replace the said product. Note that some products are not covered under the warranty.
Also, to file a claim for a Gearwrench product, you must be the original purchaser of the product. Also, you must purchase the product directly on the Gearwrench site or from any of their authorized retailers.
How To File Warranty Claim For Gearwrench?
The process of filing a claim depends on the product in question. As mentioned, for some products, you may have to take them to a service center. Check the steps below:
File Claim For Gearwrench Tools
To file a claim for any Gearwrench tool, first, contact customer support by calling 1-800-688-8949. If you are filing your claim from outside the United States, call this number 1-866-907-9716.
After that, fill out and submit this warranty form on their site. When filing the form, remember to include the following details, the item number, and a picture of the product showing the damage.
Also, include a detailed description of the damage. The other column is for
File Claim For Gearwrench Torque Warranty
To file a claim for any Torque product, you have to take the product to an authorized service center for evaluation. Here are the details of the Gearwrench authorized centers:
Center 1:
Hydratight/ Sweeney Repair
Phone Number: 1-715-627-5521
Email: us.repair@hydratight.com
2010 Clemont St. Antigo, WI 54409 USA
Center 2:
Angle Repair & Calibration Service
Phone Number: 1-304-253-5729
Email: barry@anglerepairs.com
175 Angle Drive Beckley, West Virginia 25801
What Happens After You File A Warranty Claim For Gearwrench
According to the information on their site, after you file your claim, the company will process your claim within three business days.
If the Company approves your claim, you will receive a replacement tool at your address within three business days.
What Does Gearwrench Warranty Cover?
The Gearwrench warranty is only limited to defects or damages in material and workmanship. In other words, it is limited to damages that may have occurred during the production process.
What Is Not Covered In Gearwrench Warranty?
The warranty on your product does not extend to damages caused by the following:
. Accident or Act of God.
. Abuse, misuse, or incorrect use of the product.
. Loss of any parts of the product.
. Unauthorized alteration or modification of any part of the product.
Factors That Void Gearwrench Warranty?
. Warranty claim filed by someone besides the original purchaser of the product. The Gearwrench warranty only applies to the first purchaser.
. Filing a claim after the warranty period. That is for products with a time limit.
. Filing the warranty claim in any method other than the stipulated method.
. Claim for a product purchase from an unauthorized retailer.
How Long Does Gearwrench Warranty Last?
The timeframe of the warranty on a Gearwrench product depends on the product in question.
Some Gearwrench products come with a lifetime warranty, while others come with either a time-limited warranty or no warranty at all. Below is a breakdown of the warranty period on all products.
Gearwrench Lifetime Warranty
Products under this category come with a lifetime warranty. This means that there is no time restriction as to when you can file a warranty claim on products in this category. They include all Gearwrench hand tools products.
Also, you don’t need a receipt to file a warranty claim for products in this category.
Gearwrench 1-Year Warranty
Products in this category come with a 1-year warranty period. Products in this category include metal, soft-sided, and plastic toolboxes and bags. Also, all shop accessories include stools, lights, seats, and creepers.
Gearwrench 3 Years Warranty
Products in this category come with a 3 years warranty period. Products in this category include tool storage products.
Gearwrench 5 Years Warranty
Products in this category come with a 3 years warranty period. Products in this category include tool carts.
Gearwrench Products With No Warranty
All Gearwrench consumable products do not come with a warranty. That includes the tap & dies, bit sockets, cutting tools, and accessory bits.
How To Confirm If Gearwrench Warranty Is Active?
For Gearwrench products with a time limit, you have to confirm the period before you file your claim. To confirm this, quickly check the product receipt. This does not apply to products with a lifetime warranty.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.