Bombas Socks Warranty: Steps To File Claim

Last Updated on November 30, 2023 by Bryan Harper

If you have a pair of Bombas socks that need replacement within one year from the date of purchase, you can try filing a claim for it. If it meets the warranty requirements, the Company opts to take responsibility by sending you a replacement.

The Bombas Socks Company handles warranty claims through the Replacement Program which is a part of the Bombas Happiness Guarantee product.

In a nutshell, you file a claim for your Bombas stocks and fill out and submit the contact form on the Company’s site.

This is the process in a nutshell. This post provides a step-by-step guide on the entire process. Also, you will learn other details like factors that can void your warranty claim.

How Does Bombas Socks Warranty Work (Replacement Program)

All Bombas Socks come with a one-year warranty period. You can file a valid claim within this period for damages to your socks. Under the Replacement Program, the company opts to send you a replacement.

To qualify for the replacement program, you must have purchased a pair of socks either directly on the Company’s site or via any of its authorized retail stores.

Also, you must be over 18 years old, and you are limited to one replacement for each product you purchase.

Note that the Company has the discretion to approve or not approve when you file for a replacement.

How To File A Warranty Claim For Bombas Stocks?

Follow the steps below to file a valid claim for your Bombas Socks:

. Visit the Contact Us page on their site.

. Select Product Issue/ Hole

. Click on Start an Exchange

. Enter your Order Number and Email Address or Zip Code and click on Start A Return. Check the confirmation email you got when you first purchased the product to find your Order Number.

. File all the details on the form and submit.

. Customer support will contact you within two business days on other steps to take to complete your claim.

What Happens After You File A Warranty Claim For Bombas Socks?

After you file your claim, the Company has the option to either approve or reject your claim. If approved, the Company will either send you a replacement pair, a gift card with the same value as your current product, or a full refund.

What Does Bombas Socks Warranty Cover?

The Bombas Socks warranty covers the manufacturer’s defect. That is any defect that may have occurred in the product process of the footwear. That includes errors in the materials used for production and workmanship.

What Is Not Covered In Bombas Socks Warranty?

There is a limit to the Bombas Socks warranty. The warranty does not cover the following damages:

. Defects caused by extreme use of the product.

. Damages caused by the use of materials not recommended by the manufacturer of the product.

. Damages are caused by burn marks, cuts, and punctures.

. Damages caused by abuse or misuse of the product.

What Voids A Bombas Socks Warranty?

Besides the factors listed above, other factors can invalidate the warranty on Bombas Socks or any of their products. The Company will not approve any claim if any of these factors below are applicable:

. Claim for incorrect size, color, or product fit. You file an exchange claim for this one.

. Warranty claim filed by someone who is not the first purchaser of the product, and without the authorization of the first purchaser.

. A warranty claim for a product purchased from an unauthorized retailer.

. Filing a warranty claim in another method other than the method stipulated by the Company.

. Filing a claim after the warranty period. That is after one year.

How Long Does The Bombas Socks Warranty Last?

There is a limit as to when you can file a warranty claim for your pair of Bombas socks.

All Bombas Socks come with a one-year warranty. The period starts counting from the day you purchase the footwear.

 From that day till the next year, you can file a valid claim for any defect on the product.

How To Confirm If Your Bombas Socks Is Still Under Warranty?

Before filing your claim, it is best to confirm that the time is still within the warranty period. This will help prevent the issue of filing a void claim.

To do this, check the purchase receipt to confirm the purchase date. Then calculate the present date from the purchase date to confirm it’s within the warranty timeframe.

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