Last Updated on August 14, 2023 by Bryan Harper
All Bodyguardz (BGZ brands) products are covered under warranty. The duration of the warranty period is dependent on the product in question.
You can file a claim if the product you purchased from Bodyguardz is still under warranty.
To file a claim, contact Bodyguardz support via email at support@bodyguardz.com. In the email, include the required details for the defective product. Customer support will send you a Warranty Return Authorization (WRA) number with further detail to file your claim.
Above is the summary of the process. Continue reading this post to learn the details on how to file your claim. Also, you will learn other aspects of bodyguardz warranty, like factors that can void your claim.
Understanding Bodyguardz Warranty
As mentioned, Bodyguardz cases and screen protectors come with a warranty cover. The warranty is there to attest to the quality of the product. The Company will undertake to repair or replace any of its products with defects.
This warranty is valid for just products purchased on the Bodyguardz site or from any of its authorized retailers.
How To File Warranty Claim For Bodyguardz?
To have your claim approved, you have to file your claim via the stipulated procedure. Follow the steps below to file a valid claim:
. Contact Bodyguardz customer support at support@bodyguardz.com.
. In the email, include the following details: Product name, two pictures of the defective product showing the defect, a copy of the product receipt, and where you purchased the product.
. Customer support will send you an email within three working days with your Warranty Return Authorization number.
. Package the product and mail it to 2801 N Thanksgiving Way, Ste, 300 Lehi, UT 84043. Include a copy of the product receipt in the shipping package and the Warranty Return Authorization number.
What Happens After You File A Warranty Claim For Bodyguardz Product?
After receiving your product, the Company will either approve or reject your claim. If rejected, the Company will ship back your current product without repairs to your address.
If approved, the Company will opt to either repair or replace your product. If the product is no longer in stock, the Company can opt to send a product with similar or more value as a replacement.
What Does Bodyguardz Warranty Cover?
According to the information on their site, the warranty on Bodyguardz products covers the manufacturer’s error. The error must be one that occurred during the manufacturing process. Either error in the materials used for production or workmanship.
What Is Not Covered In Bodyguardz Warranty?
The warranty cover on any Bodyguardz product does not cover the following damages:
. Damage resulting from normal wear and tear as you use the product.
. Damage resulting from negligence, abuse, or accident.
. Any defect caused by alteration of the product.
Factors That Void The Bodyguardz Warranty?
In addition to the above, other factors can void the warranty on your product. They include the following:
. Filing a claim after the stipulated warranty period.
. Filing a claim for a product you purchased from an unauthorized retailer.
. A claim that was filed by someone other than the original purchaser of the product.
. Filing a claim in a method that is not the method stipulated by the Company.
How Long Does Bodyguardz Warranty Last?
The duration of a Bodyguards warranty will depend on the product in question. Bodyguardz Cases come with a two-year limited warranty cover.
While the Bodyguardz screen protector comes with a one-year limited warranty.
How To Confirm If Bodyguardz Warranty Is Active?
Before filing your claim, you need to confirm that the timeframe is still within the warranty period. Check the purchase receipt. The receipt does come with a purchase date.
Calculate the purchase date to the present date to ensure it’s within the one-year or two years warranty period. You can’t file a valid claim after the given warranty period.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.