Darn Tough Socks Warranty: Guide To File Claim

Last Updated on June 20, 2024 by Bryan Harper

The Darn Tough brand offers a lifetime warranty on all their products. This means that, for the reasonable lifetime of any Darn Tough socks you buy, you can file a claim for holes and damages on the socks.

In a nutshell, to file a claim for Darn Tough socks, fill out and submit the warranty form on their site. Package and send back the current socks to the Company. You will receive a code to shop for a new pair.

This is the summary of how the warranty process works. Continue reading this post to get a step-by-step guide on the entire process. Also, you will learn other details like factors that can void your warranty claim.

Note that this process is different from the Darn Tough returns and exchange process.

How Does Darn Tough Socks Warranty Work

As mentioned, all Darn Tough socks come with a lifetime warranty. Lifetime here doesn’t mean forever. It is still a reasonable lifetime of the product.

The warranty permits you to file a claim for holes or damages on the socks. To take advantage of this claim, first, the product must be purchased either directly from the Company’s site or any of its authorized retail stores.

Also, the warranty extends to only the initial buyer of the socks. So, if you bought the socks from a friend, the warranty won’t extend to you.

Finally, you must file the claim following the procedure laid down by the Company. The Company won’t approve any claim you file via any other means.

How To File A Warranty Claim For Darn Tough Socks?

Follow the steps below to file a valid claim for your Darn Tough Socks:

. Click to open the Warranty Form on the Company’s site.

 . Fill in your details. That includes your name, address, and ZIP code.

. Click on Next to continue the process.

. Enter the product details including Order Number, and submit the form.

. You will receive an email containing the shipping details to return your socks.

. Package and return the socks to the shipping address.

What Happens After You File A Warranty Claim For Darn Tough Socks?

After you return the stocks, the Company will go through the details of your claim and check the socks to know if you have a valid claim.

If the Company approves your claim, you will receive a shopping code to shop for a new pair of socks from the site. Shop for a new pair and have it delivered to your address in no time.

On the other hand, if your claim is not approved, the Company will contact you to opt between returning your socks or recycling them for you. If you opt for a return, you will have to pay the shipping fee to ship to your address.

What Does Darn Tough Socks Warranty Cover?

The Darn Tough socks brand offers an unconditional lifetime warranty. The warranty covers the manufacturer’s defect.

That is any defect that may have occurred in the product process of the footwear. That includes errors in the materials used for production and workmanship.

In addition, the warranty extends to damages caused by normal wear and tear as you use the socks.

What Is Not Covered In Darn Tough Socks Warranty?

Although the Darn Tough socks brand offers an unconditional lifetime warranty, there is a limit to what the warranty covers. The warranty does not cover the following damages:

. Defects caused by fire burn marks, and punctures.

. Damages caused by animal destruction.

. Damages caused by abuse or misuse of the product.

. Missing socks

What Voids A Darn Tough Socks Warranty?

Other factors can void the warranty even if the claim itself is valid. The Company will not approve any claim if any of these factors below are applicable:

. Filing a warranty claim in another method other than the method stipulated by the Company.

. Warranty claim filed by someone who is not the first purchaser of the product, and without the authorization of the first purchaser.

. A warranty claim for a product purchased from an unauthorized retailer.

. Claim for incorrect size, color, or product fit. You file an exchange claim for this one.

How Long Does The Darn Tough Socks Warranty Last?

Darn Tough offers a lifetime warranty on its socks. That means the reasonable lifetime of the product.

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