Last Updated on June 20, 2024 by Bryan Harper
One good thing about Stanley Tools products is the warranty that comes with the products. The warranty on all Stanley products differs. The same applies to the duration and limits of the warranty.
For instance, Stanley Mechanic Tools comes with an unlimited lifetime warranty, while the flashlights come with just a year’s warranty.
Also, the process of filing a claim for any of their products differs and depends on the product. But one thing all the products have in common is that you have to register the products first before filing a claim.
This post will guide you on how to file a claim for each product category. Also, you will learn factors that can void your claim.
How Stanley Tool Warranty Works
The warranty on any Stanley Tool product attests to the quality of the product. It is the Company’s way of assuming responsibility for defects in the products. The defects in question here occur during the manufacturing process.
There are some things to know about the Stanley warranty. First, the warranty extends to just the first buyer/ purchaser of the product.
Also, it only applies to products purchased either directly from Stanley Tool Company or from any of their authorized retailers.
How To Register A Stanley Tool Product?
It is advisable to register your Stanley Tool product after purchase. This makes the process of filing a claim easier and less stressful. Here is how to file a claim for a Stanley tool:
. Click on the product registration page.
. If you have an existing account, enter your email and password to sign into your account. If not, create a new account.
. Enter all the details of your product. Include the product order number.
. Submit the form to complete the product.
How To File Warranty Claim For Stanley Tool Product?
Most Companies have a unified method of filing claims for all products. This doesn’t apply to Stanley products.
For Stanley products, the method of filing a claim differs depending on the products. Let’s break down how to file a claim for different Stanley tool products.
Stanley Mechanic Tools Warranty
Products in this category come with an unlimited lifetime warranty. This means that there is no limit as to when to file your and what the claim covers.
The warranty does not extend to incidental or consequential damages on the product. Products in this category include sockets, drive accessories, wrenches, and ratchets.
How To File A Claim
To file a claim for a product in this category, contact customer support at 1-800-262-2161.
Stanley Tape Measure Warranty
Products in this category come with a limited lifetime warranty. This means there is no limit as to when you can file your claim; there is a limit to what the warranty covers.
The warranty does not extend to do not extend to damages caused by excess use of the product, accidents, abuse or misuse, and alteration of the product. Also, the warranty does not extend to incidental or consequential damages.
How To File A Claim
To file a claim for a Stanley Measure Tape, package and return the product to this address:
Attn: Quality Assurance
Stanley Black & Decker
100 Passmore Lane, Jackson,
TN, 38305.
Stanley Hand Tools Warranty
Products in this category also come with a limited lifetime warranty. In reality, the warranty is valid for the useful lifetime of the product which is one year.
The warranty does not extend to do not extend to damages caused by excess use of the product, accidents, abuse or misuse, and alteration of the product. Also, the warranty does not extend to incidental or consequential damages.
The claim here does not extend to glue sticks, knife blades, and other consumable products.
How To File A Claim
To file a claim for a Stanley Hand Tool, package and return the product to this address:
Attn: Quality Assurance
Stanley Black & Decker
100 Passmore Lane, Jackson,
TN, 38305.
Canada Address
Attn: Quality Assurance
Stanley Black & Decker
6275 Millcreek Drive
Mississauga, ON L5N 7K6
Stanley Gardening Tools Warranty
Products in this category come with a limited lifetime warranty. This means that there is no limit but a limit to what the warranty covers.
The warranty does not extend to incidental or consequential damages on the product. Products in this category include gardening and landscaping tools.
How To File A Claim
To file a claim for a product in this category, contact customer support at 1-866-771-2663.
Stanley Laser Tools Warranty
Products in this category also come with a two-year warranty period. In reality, the warranty is valid for the useful lifetime of the product which is one year.
The warranty does not extend to do not extend to damages caused by excess use of the product, accidents, abuse or misuse, and alteration of the product. Also, the warranty does not extend to incidental or consequential damages.
Products in this category include laser and laser measurement tools.
How To File A Claim
To file a claim for a Stanley Hand Tool, contact customer support at 1-800-262-2161.
Stanley Sensor Tools Warranty
Products in this category also come with a one-year warranty period. In reality, the warranty is valid for the useful lifetime of the product which is one year.
The warranty does not extend to do not extend to damages caused by excess use of the product, accidents, abuse or misuse, and alteration of the product. Also, the warranty does not extend to incidental or consequential damages.
Products in this category include stud sensor tools.
How To File A Claim
To file a claim for a Stanley Hand Tool, contact customer support at 1-800-262-2161.
Stanley Flashlight Warranty
Products in this category also come with a one-year warranty period. In reality, the warranty is valid for the useful lifetime of the product which is one year.
The warranty does not extend to do not extend to damages caused by excess use of the product, accidents, abuse or misuse, and alteration of the product. Also, the warranty does not extend to incidental or consequential damages.
Products in this category include flashlights, battery chargers, power stations, and jump starters.
How To File A Claim
To file a claim for a Stanley Hand Tool, contact customer support at 1-877-571-2391.
What Happens After You File A Warranty Claim For Stanley Tools
After you file your claim, the company will go through your claim to determine if it’s a valid claim.
If the Company approves your claim, you will receive a replacement tool at your address.
What Does Stanley Tools Warranty Cover?
The Stanley Tool warranty is only limited to defects or damages in material and workmanship. In other words, it is limited to damages that may have occurred during the production process.
What Is Not Covered In Stanley Warranty?
The warranty on your product does not extend to damages caused by the following:
. Unauthorized alteration or modification of any part of the product.
. Abuse, misuse, or incorrect use of the product.
. Accident or Act of God.
. Loss of any parts of the product.
Factors That Void Stanley Tool Warranty?
As mentioned, some factors can void a claim. The Company will reject a valid claim for any of the following factors:
. Claim for a product purchase from an unauthorized retailer.
. Warranty claim filed by someone besides the original purchaser of the product.
. Filing the warranty claim in any method other than the stipulated method.
. Filing a claim after the warranty period. That is for products with a time limit.
How Long Does Stanley Tool Warranty Last?
The warranty on any Stanley Tools differs. It depends on the product category. Some products come with just one year warranty while other products come with a limited and full lifetime warranty.
How To Confirm If Stanley Tool Warranty Is Active?
For Stanley Tool products with a limited warranty period, you have to confirm the period before you file your claim. To confirm this, quickly check the product receipt. This does not apply to products with a lifetime warranty.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.