Last Updated on November 8, 2023 by Bryan Harper
If your Hey Dude footwear needs repairs within six months from the purchase date, you can file a warranty claim instead. If approved, you may get a new pair as a replacement.
This warranty applies only to the original purchaser of the footwear, In other words, the warranty won’t extend to you if you purchased the footwear from a friend.
To file a claim, contact Hey Dude customer support via the support form on the site. You can also contact support at 1-866-863-4709.
This is the process in a nutshell. This post provides a step-to-step guide on the entire process. Also, you will learn other details like factors that can void your warranty claim.
Understanding How Hey Dude Warranty Works
The Hey Dude footwear warranty is the manufacturer’s way of taking responsibility for low-quality products. The warranty, directly and indirectly, attests to the quality of the process.
All you need to do is to file a warranty claim for your footwear if you think the defect is a manufacturer’s defect. The Company will take responsibility for such defects.
In addition, the warranty extends to products purchased directly on the Hey Dude site or from an authorized retailer.
How To File A Warranty Claim For Hey Dude Footwear?
Follow the steps below to file a valid claim for your Hey Dude footwear:
. Visit the Contact Us page on their site.
. File all the details on the form. That includes your Name and Order number. In the Reason for Contact option, select warranty inquiry. Also, write a detailed description of the issue with the footwear.
. Customer support will contact you within two business days on other steps to take to complete your claim.
What Happens After You File A Warranty Claim For Hey Dude Footwear?
After you file your claim, the Company has the option to either approve or reject your claim. If approved, the Company will send you a replacement pair free of charge.
The Company can reject your file for several reasons which will be stated later on this post. But once the terms of the warranty are met, the Company is bound to honor your warranty claim.
What Does Hey Dude Warranty Cover?
The Hey Dude warranty covers the manufacturer’s defect. That is any defect that may have occurred in the product process of the footwear. That includes errors in the materials used for production and workmanship.
What Is Not Covered In Hey Dude Warranty?
There is a limit to the Hey Dude’s footwear warranty. The warranty does not cover the following damages:
. Defects caused by normal use of the product. For example, holes are worn in the toes.
. Damages caused by the use of materials not recommended by the manufacturer of the product.
. Damages are caused by burn marks, cuts, and punctures.
. Damages caused by abuse or misuse of the product.
What Voids A Hey Dude Warranty?
Besides the factors listed above, other factors can invalidate the warranty on Hey Dude products. The Company will not approve any claim if any of these factors below are applicable:
. Warranty claim filed by someone who is not the first purchaser of the product, and without the authorization of the first purchaser.
. A warranty claim for a product purchased from an unauthorized retailer.
. Claim for incorrect size, color, or product fit.
. Filing a warranty claim in another method other than the method stipulated by the Company.
. Filing a claim after the warranty period. That is after six months.
How Long Does The Hey Dude Warranty Last?
The Hey Dude warranty comes with a time limit. That is the time frame to file the claim.
All Hey Dude footwear comes with a six months warranty. The period starts counting from the day you purchase the footwear.
From that day till the next six months, you can file a valid claim for any defect on the footwear.
How To Confirm If Hey Dude Footwear Is Still Under Warranty?
It is advisable to calculate the time frame before you file a claim. This is to ensure that the timeframe from when you bought the footwear to the time you file the claim is within six months.
First, check the purchase receipt to confirm the purchase date. Then calculate the present date from the purchase date to confirm it’s within the warranty timeframe.
My name is Byran Harper. I am a Paralegal and Legal Research Expert. I know how importance the issue of warranty is to buyers. In fact, almost all product manufacturers are compelled by law to issue a product warranty.
This site is simply a compilation of the product warranty information of all your everyday products. I will dedicate as much time as my busy schedule will update to update the list of products on this site.